One customer, through one connected stack
Here is a trade shop's customer from the first booking to the owner's view in Mycel, the brain of the stack. Every screen is a real screen from our own demo accounts, and every name in them is made up. Appointment businesses run the same loop with Relay in place of TradesBackbone: texts and email in one inbox, booking and reminders.
The customer books a time
Your customer opens your booking link and picks an arrival window. It only offers the windows you are open and not already booked, and the job goes straight onto your schedule. The AI front desk books from the same hours.
Why it matters to you: a customer can book at 9 p.m. without anyone picking up the phone, and you never double-book a window.
The job is on the board
The booking becomes a job with the date, the address, the phone number and who is assigned. Your tech works it from the same record, and the visit is logged against it.
Why it matters to you: everyone sees one record of the job, so nothing lives on a sticky note or in one person's head.
The work is invoiced
When the work is done, the invoice is drafted from the job: line items, tax and total. Send it or record a payment from the same screen.
Why it matters to you: finished work turns into a bill straight from the job record, with nothing typed twice.
The review request is ready
With TradesBackbone and ReputeLift both connected in Mycel, each job marked complete adds a pending review request. Nothing sends until you press Send, and when a review comes in it lands in one inbox with a draft reply.
Why it matters to you: every finished job gets asked the same way, and you can see who was asked, who answered and what still needs a reply.
A post about the finished work
SynthPrism lines up a post about the job for your channels. You can rewrite it in your voice, add a photo, pick the time and schedule it. Nothing goes out until you schedule it, and what it posts shows up in Mycel's activity.
Why it matters to you: the work your team already did becomes something your next customer can see, and you approve every word before it goes out.
The owner sees all of it in one place
Mycel is the brain of the stack and the owner's desk. Its reports fill in from the apps you run the business on: money and jobs from TradesBackbone, reviews from ReputeLift, posts from SynthPrism, and every number says where it came from. Next to them sit the playbooks your team works from, like how a job runs.
Why it matters to you: you read the whole business in one place instead of logging in to five tools to piece it together.
Book a setup call
That is one customer, start to finish, on one connected stack with Mycel as the brain. You set it up with your services, your hours and your follow-up, and every app starts with a free plan or a free trial. See the five apps and start free.
On a 15-minute call you tell us what is slipping today, and we tell you straight whether the stack fits.
Tip: use the left and right arrow keys, or swipe on a phone.