Workflow Automation for Pet Boarding & Daycare

Holiday weekends book solid six weeks out. Vaccination verification is a legal and safety must. Parents want to know their dog is safe. We build the system that pre-books your holidays, locks down your records, and keeps parents confident.

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Where pet boarding facilities leak money

These aren't hypothetical. They're the exact gaps we see over and over when operators show us their day-to-day.

Holiday booking surges crush your phone

Thanksgiving fills. Christmas fills. July 4th fills. By the time your phone rings, regulars who waited are out of luck. Shops that pre-book their regulars 6 weeks out win the holidays every time.

Vaccination verification is manual and risky

DHPP, Bordetella, rabies — some states require more. Missing records = legal liability + real safety risk. Tracking expirations across 200 boarded dogs in a spreadsheet is impossible.

Pre-stay intake is a back-and-forth email chase

Meds, feeding schedule, emergency contact, vet info. Staff chases by email for three days before each stay. The form takes the owner 6 minutes but they don't complete it until they show up at 8am on check-in day.

Parents worry when they don't hear about their dog

A one-photo text from you in the morning during a week-long stay is the difference between a happy customer and a nervous one. Most facilities do this inconsistently at best. A daily auto-photo SMS turns it into a feature.

What we build for you

Every system below is custom-configured to your shop — not a generic template. If you already have parts of this, we integrate with what's working.

1

Holiday pre-book campaigns

Thanksgiving: campaign starts October 1 to regulars. Christmas: starts Nov 1. July 4th: May 15. Regulars book their holidays weeks before new customers even think about calling. Your holidays fill on your terms.

2

Vaccination expiration tracking + enforcement

Every pet profile tracks DHPP, Bordetella, rabies, (and optionally kennel cough or Giardia). 30 days before expiry: email for updated records. Day of expiry: booking is soft-locked with a clear unlock path. Nothing slips through.

3

Pre-stay intake automation

Booking confirmed → 7 days out: intake form sent (meds, feeding, vet, emergency contact, behavior notes). 3 days: reminder. 1 day: 'must be complete before check-in' final ask. Intake is 95% done before they arrive.

4

Daily photo update SMS

Every morning during a stay: a photo + short note to the parent. 'Bella had breakfast and is playing with her friend Max.' Parents love it. Conversion on next booking is almost automatic.

5

Post-stay rebook campaign

Day of departure: review request. Day 14: 'miss us? here's your next boarding slot.' Day 30: loyalty offer. Rebook rate climbs because you're not waiting for next holiday to remind them you exist.

6

Incident reporting flow

Bite, diarrhea, unusual behavior, refused food — staff logs once, system alerts on-call manager + notifies owner with the right tone. Documentation is timestamped and retained for insurance purposes.

What this looks like after 90 days

Your holiday calendar fills before Thanksgiving week hits. Vaccination gaps become impossible without failing a check. Pre-stay intake is done before the owner drops off. Daily photo updates turn into your strongest word-of-mouth driver. Incidents get reported cleanly and professionally.

Who this isn't for

Pure dog-walking services that don't board. The systems target overnight stays and daycare. Walking-only businesses get partial value but less than full-service boarders.

Questions

Yes — all of those. Most boarding software has good APIs, and we're familiar with the vaccine-tracking models each uses.
Staff takes a photo on shift with a custom app (or just via SMS to a dedicated number). System matches photo to pet via check-in code or manual pet-select. Parent gets it within minutes. Takes staff ~30 seconds per pet per day.
Common setup. We build unified systems where the same pet profile flows across grooming, boarding, and daycare, with different workflows for each. You don't maintain three separate records per pet.
Yes. Meet-and-greet is a free pre-boarding evaluation — we automate the scheduling, the behavior assessment intake, and the approval flow. If a dog fails the meet, the owner is redirected politely with alternative recommendations.

Ready to see this built for your business?

Free 30-minute call. We'll audit what's leaking and show you what a system would cover.

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