Workflow Automation for HVAC Companies

HVAC is a seasonal business. Your peak-season revenue is capped by your shoulder-season prep. We build the systems that pre-book spring and fall tune-ups, renew your maintenance agreements on time, and capture the 2am no-heat calls.

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Where hvac companies leak money

These aren't hypothetical. They're the exact gaps we see over and over when operators show us their day-to-day.

Shoulder-season revenue disappears

Your techs are slow in March and October while demand builds. If you're not actively reaching out to last year's customers during shoulder season, you're waiting for the rush — and so is everyone else. First shop to book fills first.

PMA renewals that silently expire

Your maintenance agreement customers are your highest-LTV revenue. But when the 12-month mark hits and nobody reaches out, they assume they don't need it, skip renewal, and become price-shoppers next time they need you.

Filter reminders nobody sends

Selling a filter subscription is one of the easiest upsells in HVAC. Nobody does it because the reminder logistics are a pain. A 4-times-a-year SMS with a one-click reorder captures pure margin.

2am no-heat calls that go to voicemail

Your dispatcher isn't on at 2am. A homeowner with no heat in January will call the next company in the results. Every missed after-hours emergency is a $800+ job lost.

What we build for you

Every system below is custom-configured to your shop — not a generic template. If you already have parts of this, we integrate with what's working.

1

Seasonal pre-book campaigns

March: cooling tune-up sequence to last year's customers. October: heating tune-up. Pre-filled booking links. Earn the schedule before the heat wave or cold snap hits.

2

Maintenance agreement renewals

60 days before PMA expiration, renewal sequence starts: value recap, pre-filled renewal link, final reminder at 2 weeks. Optional auto-renewal with explicit opt-in for customers who want it.

3

Filter subscription reminders

Customer opts in at install; quarterly reminder with one-click reorder and delivery or install-during-next-visit options. Margin per customer is small; margin at scale is huge.

4

After-hours emergency triage

Missed call → instant SMS with urgency picker (no heat/cool = emergency, anything else = morning queue). Emergency path pages the on-call tech; non-emergency routes to morning dispatch.

5

Warranty & register-product tracking

Every install registers the equipment with the manufacturer, tracks warranty expiration, and reminds the customer 60 days before coverage ends with an extended-warranty option.

6

Review automation tuned to HVAC cycles

Review request fires 2 hours after install-day wrap, but ALSO fires after the first 30-day post-install check-in (when the customer has seen the equipment actually working). Two review shots per job.

What this looks like after 90 days

Your shoulder-season schedules fill weeks ahead of the rush. Maintenance agreement renewal rate climbs because the 60-day sequence does what you used to forget. After-hours emergencies stop bleeding to competitors. Filter subscription revenue shows up on the P&L as a new line item.

Who this isn't for

HVAC shops that don't believe in maintenance agreements or don't want to sell them. The systems amplify the revenue model you already run. If you're pure install-and-leave, a lot of this won't apply.

Questions

Yes, all three, plus Housecall Pro, Workiz, and a dozen others. The systems we build are tool-agnostic — we integrate with whatever you already pay for.
Yes. Every install gets logged with SN, install date, and warranty term. Alerts fire before coverage ends so you can pitch extended warranties or upgrade campaigns.
Customers who opted into a maintenance program expect the outreach. For general past customers, the cadence is tuned to 2-3 touches per season with clear opt-out. Complaints are rare because the value prop is 'schedule now before the rush makes you wait.'
If we start in February, March cooling campaigns are live. If we start in August, October heating campaigns are live. The first build is 3-4 weeks; the campaigns layer on after.

Ready to see this built for your business?

Free 30-minute call. We'll audit what's leaking and show you what a system would cover.

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